Frequently Asked Questions

What is Artsicle?

Artsicle is a site to help you discover your taste in art and rent original artwork to enjoy in your home. Learn more on our About page.

Who started this thing?

Check out our Team page to learn more about the crew behind Artsicle.

Ok, so what can I do on this site?

We're here to help you discover your taste in art through the work of today's working artists. If you find something you like, we offer a unique option - to enjoy your choice piece of original artwork at home for a monthly rental fee (starting at $25/month). If you know you're in love, you can always purchase an artwork directly. Stay tuned for even more art related fun to come!

What's with art rentals?

We think renting art is the perfect way to explore collecting, without the high cost and big commitment. Collecting art can be a frustrating, scary process - we want to take that all out. Now you can enjoy any available artwork you like at home for as long as you want. Return, exchange, or purchase anytime. Nothing scary about that, right?

How does this personal curation work?

We think refining your taste is one of the most fun and important steps in becoming an art collector, so we created a system to make it easy. To get started, we recommend a broad collection of artwork our curators think you will like based on your answers to our Taste Quiz. As you continue to explore, we learn from your feedback in the Discovery Game and which pieces you like the most. Over time, we get to know you better and you get to discover your personal taste in art.

When does my rental period begin?

Your credit card will be charged the day you place your order, but your rental period will not begin until the day your new artwork is delivered. Reach out anytime or use your account page to request to purchase, return, or exchange your artwork.

How long can I keep my artwork?

As long as you’d like! Rent for as short as three months or as long as forever, until you own your artwork. Your rental will renew monthly, until you request to purchase, return or switch your artwork. 

Can I buy the artwork? Oh, and do I earn any credits from renting?

Yes, and yes. All pieces on Artsicle are available to purchase. You can buy the art you are currently renting anytime from your Account page. As a bonus, 50% of your rental fee is a credit towards a future purchase. How’s that for a deal?

What happens when I buy my artwork?

You get to enjoy living with your art forever-and-ever! Beyond that, we will charge the credit card on file for the balance of the artwork’s price minus any credits you have. We’ll mail out a certificate of authenticity, signed by the artist, for your records.

How will my artwork arrive safely?

Your order will arrive safe & sound in one of our custom designed art boxes, delivered by FedEx, or by hand-delivery with our couriers. Delivery takes about 2 weeks, so let us know if you have a deadline. Shipping is always free, both ways.

What happens if I want to return or exchange the piece I’m trying?

No problem. Go to your Account page and click “Return / Exchange”. We’ll send you an email to confirm. To return, simply put the artwork back in the original box and use the pre-paid shipping label we email to you to send it back our way. If you are local, we'll send a courier over at a convenient time to pickup. Need a new box or a new label? Shoot us an email or give us a call – we’ll get you straightened out.

How much does shipping cost?

It’s free. Really. Both ways – always. (in the US, see below)

Do you deliver outside of the US?

Yes! Artwork can be purchased anywhere in the world, for an additional shipping fee.  Rentals are currently available only within the US. Please stay tuned as we expand rentals & let us know where you are. Maybe we can come to your home next…

What if I accidentally damage the artwork?

Rest easy – we’ve got you covered! Our $5 insurance covers any accidental damage to the artwork when it’s with you or in transit. “Mysterious disappearance” is not covered. Please see the rental agreement for more detail on this policy.

Can you provide art for my office? For a staged apartment?

Yes! Please contact us to discuss opportunities for either corporate spaces and apartment staging. For customers in the NYC area we provide additional services, including personal curation and installation to truly transform your space.

Can I give a gift of Artsicle?

Of course! Head over to our Gift Card page to give your friends and family the gift of art. Site credits can be used for rentals or purchase and never expire. Email us if you have any questions or need something not listed here.

I think Artsicle should…

You know, you’re probably right. Artsicle is just getting started and we’re always interested in hearing new ideas. We’re always busy crafting new things, but we want to know what you want. Please drop us a note!

How can I get involved with Artsicle?

Glad you asked. Here are a few ideas to get you started:

• A) Spread the word! Tell everyone you know about the great art they can discover on Artsicle. We promise to take good care of them.

•  B) Read our Blog and follow @Artsicle on Twitter.

•  C) Recommend artists you think would be perfect (NYC only currently)

Oops. I forgot my password. Help?

No problem. You can reset your password from your forgot password page. If you have any trouble, feel free to reach out to us.

Are you going to spam me?

No! We hate spam as much as you do. Except in a can, then it's sort of alright. We keep our email schedule light and entertaining, but you can always opt out of any unwanted messages.

Hmmm. My question isn’t here. Can you help me?

Of course. Feel free to shot us an email at hey@artsicle.com, give us a call at 646.470.4219, or use the little speech bubble at the top right of the page to activate live chat. Check our Contact page for more ways to get in touch.

How does Artsicle choose the artists on the site?

All of our artists are carefully screened by our curatorial team and hand-picked to keep the artwork available on Artsicle top quality. They are an incredible group of talent emerging & mid-career artists. We’re proud to call them our own!

Interested in being an Artsicle artist?  Feel free to submit your information HERE and someone on our staff will get back to you as soon as possible!

How does my rental support these artists?

All rental fees are shared with our artists. We think this is a unique way to provide consistent income to working artists, to allow them to focus on creating more great work.

Who are these artists? Where’s Picasso?

Artsicle showcases the work of artists living and working today, so you may not have heard of them yet. We think they’re the next big things, so keep an eye out for these rising stars. To see the full roster, check out our Artists page.

I’m an artist! What do you look for? Who should I talk to?

Pleasure to meet you. We’re always excited to meet new artists. No matter where you are in the US, we'd love to meet you. Please submit your information HERE and we'll be in touch.